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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Leah Richard

September 11, 2023

5  out of  5 rating by Leah Richard
"My husband and I have car and life insurance at James Burnham State Farm. Marc is very helpful and knowledgeable. He always takes the time to answer all of my questions and is very kind and courteous. I trust he has our best interests at heart. Thanks Marc!!"

Chris Buller

September 8, 2023

5  out of  5 rating by Chris Buller
"Working with James Burnham State Farm has been a great experience. They helped us to save hundreds of dollars on our insurance, while providing us with great customer service. We have only had a positive experience working with this location."

Deborah G

July 28, 2023

5  out of  5 rating by Deborah G
"We have had James Burnham since he first started in State Farm. Excellent service by him, and his staff. (I am partial to Nicole West. I always ask for her when I call.) I recommend this State Farm office to anyone interested in great service; knowledge and pleasant conversation. :^)"

Sheila Gordon

May 17, 2023

5  out of  5 rating by Sheila Gordon
"I switched several months ago to James Burnham’s office in Moss Bluff,LA. This office has the absolute best customer service! Several days after my accounts rolled from another State Farm office to James office, he personally called me to welcome me and to make sure I didn't have any specific questions. The staff is always kind & eager to help me. Very happy I switched over to his office."

Julie Thompson

May 2, 2023

5  out of  5 rating by Julie Thompson
"James Burnham’s staff went over and beyond to assist me in transitioning my car and home insurance to State Farm. They are very knowledgeable, helpful and friendly. They made the transition stress free and easy."

Dana Primeaux

March 23, 2023

5  out of  5 rating by Dana Primeaux
"Marc with James Burnham is FABULOUS!!!! He went above and beyond to help with our car insurance and then our home insurance!!"

Becky Hutchins

March 10, 2023

5  out of  5 rating by Becky Hutchins
"Amazing Insurance Agency!!! I always know I can call with any questions I have regarding my policies. They are very knowledgeable when it comes to home, and auto as well as boat, tractor and travel trailer policies. Everyone in this office is fast, friendly and always helpful. I highly recommend James Burnham State Farm for all your insurance needs."

angeal cao

March 8, 2023

5  out of  5 rating by angeal cao
"Amazing customer service received from Khristen. She was very knowledgeable and helpful with any questions we had. She went above and beyond to assist us. If anyone is looking for car insurance I would definitely recommend this agency!"

Samantha Cormier

March 7, 2023

5  out of  5 rating by Samantha Cormier
"Most amazing insurance agency ever! We have our homeowners and all our autos insured with them and have always had quick response to any insurance issues. They were 100 percent there for us after the hurricane damaged our home! Love them"

Kannon Comeaux

February 2, 2023

5  out of  5 rating by Kannon Comeaux
"James Burnham - State Farm is better than sliced bread!"

Dale Bertrand

February 2, 2023

5  out of  5 rating by Dale Bertrand
"Great service"

Seth Hogan

February 2, 2023

5  out of  5 rating by Seth Hogan
"Very friendly and always willing to help and answer all my questions."

Brandon Lane

December 8, 2022

5  out of  5 rating by Brandon Lane
"Great experience!!!!! Ask for Khristen Sonnier!! She will make sure everything is done the right way!"

Ethan Harbison

November 22, 2022

5  out of  5 rating by Ethan Harbison
"Great experience with Marc. He did an excellent job explaining the coverage and provided me with better coverage at a better price."

Nadia West

November 17, 2022

5  out of  5 rating by Nadia West
"Friendly team. Made sure I got the best coverage for the best rate when I was looking for auto insurance."

Lori Perez

November 17, 2022

5  out of  5 rating by Lori Perez
"Friendly and professional agents. Always there when you need them"

Kimberly Lanclos

November 15, 2022

5  out of  5 rating by Kimberly Lanclos
"Mark has been so helpful and patient as we worked through the details and the maximum savings with much better coverage and lower deductibles. Insurance in Louisiana is an expensive part of most peoples budget, highly recommend giving State Farm a chance to review your policy and coverage limits."

Alyssa LeGros

November 4, 2022

5  out of  5 rating by Alyssa LeGros
"I have been with them since 2016 and LOVEEE everything about the office! I do have my favorites to get help from, but I've not had an issue that wasn't corrected. They are like extended family!!"

alisa guillory

October 26, 2022

5  out of  5 rating by alisa guillory
"Like the agents and team!"

Rhonda Waller

October 18, 2022

5  out of  5 rating by Rhonda Waller
"Khristen was fast, friendly and very knowledgeable throughout my loan closing! She answered all my emails within the hour! Sometimes life gets in the way and my auto insurance payment slips thru the cracks, but I’m thankful that Khristen calls me with a friendly reminder. I ❤️ my local office!"

Kellie Smith

October 12, 2022

5  out of  5 rating by Kellie Smith
"I love all the people in their office. They’re always so friendly and helpful. Highly recommended."

Tylor Quebedeaux

October 12, 2022

5  out of  5 rating by Tylor Quebedeaux
"I was working with James Burnham for a business to business insurance matter and quickly realized how much customer service was a priority with him and the team. After leaving a message during the day with one of the admin ladies in James' office, I received a phone from James that same day (a Friday) even after his office was closed. This meant a lot to me because of the matter that was being handled can be time sensitive and he assured me he was not leaving his office until this was done. On the following Tuesday morning I received the documents that James needed and called his office to inform one of his employees Marc that i would be hand delivering them. When I drove up to the office, I was greeted by James himself visiting outside with someone he knew and he instantly stopped and told me he would be right in. Walking with James to his office I noticed the morale of his employees seemed very upbeat and very friendly (even over the phone). While doing our paperwork i was there for, James mentioned how low their car insurance rates were and after some small talk he had Marc Hebert come and get some of my information. Marc was great and knew exactly what he was doing all while holding a conversation with James and I. Before I knew it, Marc had my rate with State Farm, tried different options for me and had everything ready to go in very little time. These guys were able to save me enough money that made switching from my previous auto insurance to State Farm worth it. The overall experience with James himself with the business matter to Marc Hebert with my personal auto insurance was really time efficient and unexpected. Most importantly these guys were very professional but at the same time down to earth and makes you feel extremely comfortable working with them. Professionalism and great moral are hard to find in the workplace in today's world all while keeping a down to earth mindset and personality but these guys have it all."

Grant cunningham

October 12, 2022

5  out of  5 rating by Grant cunningham
"Marc Hebert got me covered in the price range I was looking for with the coverage I needed and then some! Same day quote. I highly recommend Marc for any insurance needs."

Cory Self

October 11, 2022

5  out of  5 rating by Cory Self
"I used to insure my vehicles with Geico for 11 years but MARC HEBERT at the JAMES BURNHAM State Farm Insurance location in MOSS BLUFF got me a lot better coverage for my 4 vehicles and saved me a lot of money. I got a great deal by switching to State Farm with Marc Hebert’s help!"

Jason Edwards

October 11, 2022

5  out of  5 rating by Jason Edwards
"Great experience with Marc Hebert at State Farm. He got me a great automobile insurance rate for my new truck."