State Farm® Insurance Agent James Burnham
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
tristan West
October 16, 2024
5
out of
5
rating by tristan West
"Very reliable, great customer service!"
We responded:
"Hi Tristan, Thank you so much for your 5-star review! We are thrilled to hear that you found our services reliable and our customer service great. Your satisfaction is our top priority, and it's wonderful to know we met your expectations. If you ever need any assistance with your insurance needs or have any questions, please don't hesitate to reach out. We're here to help and ensure you have the best experience possible. Thanks again for your kind words! "
Lois LeBoeuf
October 15, 2024
5
out of
5
rating by Lois LeBoeuf
"Excellent Service! Amanda Bryant McDonald is the Best Ever!! She goes above and beyond with everything she does!!"
We responded:
"Thank you so much for your kind review and for taking the time to share your experience with us! We're thrilled to hear that you received excellent service and that Amanda Bryant McDonald made such a positive impact. She truly is a valued member of our team and is dedicated to going above and beyond for our clients. Your feedback is greatly appreciated, and we look forward to continuing to serve you for all of your insurance needs with the same level of dedication and excellence in the future. "
Clyde Brisson
October 7, 2024
5
out of
5
rating by Clyde Brisson
"GREAT SERVICE,WONDERFUL HELPERS"
We responded:
"Thank you! Your satisfaction is our top priority, and we appreciate your feedback. We look forward to serving you again in the future! "
John Vincent
August 20, 2024
5
out of
5
rating by John Vincent
"The best insurance service I have ever received. Thanks you Anna, you were a joy to speak with despite the topic of our conversation and my mood. Anna gave me wonderful information about my vehicle policy with State Farm. Not only did she make my day better, now I don’t have to worry about my policy for the rest of my vacation. Thanks again Anna and all employees at James Burnham State Farm. If you’re looking for insurance, keep in mind “ you get what you pay for”."
We responded:
"Thank you so much for the 5-star review! We really appreciate you being a customer and sharing your experience! "
Kelli Smith
June 17, 2024
5
out of
5
rating by Kelli Smith
"Outstanding service! Mark patiently answered all of my questions, very knowledgeable. So happy that we are switching to State Farm and will be recommending this agency to others"
We responded:
"Thank you for taking the time to leave a review about your experience with our office. We greatly appreciate your kind words and are thrilled to hear about your experience with Marc! We appreciate your willingness to refer others to us, word-of-mouth recommendations are extremely valuable to us, and we anticipate providing the same level of exceptional service to anyone you refer! Thank you once again for choosing James Burnham State Farm and for sharing your positive feedback! If you have any further questions or need assistance in the future, please don't hesitate to reach out."
Clair Fruge
May 24, 2024
5
out of
5
rating by Clair Fruge
"Very friendly and a great response time on some info I needed to know."
We responded:
"Thank you Mr. Fruge for your positive feedback! We appreciate your kind words and are so glad that you had a great experience with us. We strive to provide the best customer service, and we’re glad to hear that we succeeded. Thanks again!"
Jodi Maddox
May 2, 2024
5
out of
5
rating by Jodi Maddox
"We use James burnham State Farm for our business and home. Every employee there is so helpful and kind. They are talented at what they do, and if they don’t know the answer to a question, they find it out fast for you! Wouldn’t use anyone else for our insurance"
We responded:
"Thank you, Jodi, for taking the time to share your positive experience! We are thrilled to hear that our team has been so helpful in assisting you with your business and home insurance needs. We appreciate your loyalty and trust! If you ever need anything else, please don't hesitate to reach out."
sabrina white
April 11, 2024
5
out of
5
rating by sabrina white
"Amanda Bryant McDonald is the absolute best! From start to finish, phenomenal service!!!!"
We responded:
"Sabrina, thank you for your kind words about Amanda! Our goal is to provide excellent customer service while getting the insurance coverage you need!"
Rachel Guidry
April 8, 2024
5
out of
5
rating by Rachel Guidry
"James and his staff go above and beyond to help with your insurance needs. They are very patient and explain things in detail. James and everyone on his staff is very friendly, and make you feel like a valued customer."
We responded:
"Thank you for the 5-star review and for choosing us as your insurance agency! We will continue to work hard to exceed your expectations and provide you with excellent service. Thank you for being part of the James Burnham State Farm family!"
Jackie Granger
January 19, 2024
5
out of
5
rating by Jackie Granger
"Polite, quick, and stress free."
We responded:
"Thank you, Jackie, for taking the time to leave us a review. We strive to always make your experience a pleasant one! "
Demond Walker
December 22, 2023
5
out of
5
rating by Demond Walker
"Mr. Marc did an excellent job today for my family and I today. Completely satisfied. Highly recommend! Don't hesitate to give them a call."
We responded:
"Marc is an amazing asset to my team! Thank you for taking the time to leave us a review. Please let us know if there is anything we can do. "
Thomas Carpenter
December 14, 2023
5
out of
5
rating by Thomas Carpenter
"These are the best people I've ever dealt with. They're attentive and quick when you need them."
We responded:
"Thank you for your kind words and taking the time to leave us a review! We appreciate your business and will be here if you need us."
Leah Richard
September 11, 2023
5
out of
5
rating by Leah Richard
"My husband and I have car and life insurance at James Burnham State Farm. Marc is very helpful and knowledgeable. He always takes the time to answer all of my questions and is very kind and courteous. I trust he has our best interests at heart. Thanks Marc!!"
We responded:
"Thank you Leah for the wonderful review and for the kind words about Marc! He is a wonderful part of the team! "
Chris Buller
September 8, 2023
5
out of
5
rating by Chris Buller
"Working with James Burnham State Farm has been a great experience. They helped us to save hundreds of dollars on our insurance, while providing us with great customer service. We have only had a positive experience working with this location."
We responded:
"Chris, thank you for taking the time to leave us a review! We are happy you had a great experience and were able to save some money! "
Deborah G
July 28, 2023
5
out of
5
rating by Deborah G
"We have had James Burnham since he first started in State Farm. Excellent service by him, and his staff. (I am partial to Nicole West. I always ask for her when I call.) I recommend this State Farm office to anyone interested in great service; knowledge and pleasant conversation. :^)"
We responded:
"Thank you Deborah for being with me from the start and the wonderful review! We are always here when you need us. "
Sheila Gordon
May 17, 2023
5
out of
5
rating by Sheila Gordon
"I switched several months ago to James Burnham’s office in Moss Bluff,LA. This office has the absolute best customer service! Several days after my accounts rolled from another State Farm office to James office, he personally called me to welcome me and to make sure I didn't have any specific questions. The staff is always kind & eager to help me. Very happy I switched over to his office."
We responded:
"Thank you, Sheila, for taking the time to give us a review. My staff and I are always here when you need us, even though we hope you never do! Don't hesitate to reach out if there is anything we can do for you. Welcome to the James Burnham State Farm Family!"
Julie Thompson
May 2, 2023
5
out of
5
rating by Julie Thompson
"James Burnham’s staff went over and beyond to assist me in transitioning my car and home insurance to State Farm. They are very knowledgeable, helpful and friendly. They made the transition stress free and easy."
We responded:
"Switching insurance can be stressful, and we are here to make it as smooth as possible. Reach out to us if there is anything more we can do for you, and thank you for taking the time to give us a review!"
Dana Primeaux
March 23, 2023
5
out of
5
rating by Dana Primeaux
"Marc with James Burnham is FABULOUS!!!! He went above and beyond to help with our car insurance and then our home insurance!!"
We responded:
"I am happy to hear that you a wonderful experience. Thank you Dana for the 5 star review! "
Becky Hutchins
March 10, 2023
5
out of
5
rating by Becky Hutchins
"Amazing Insurance Agency!!! I always know I can call with any questions I have regarding my policies. They are very knowledgeable when it comes to home, and auto as well as boat, tractor and travel trailer policies. Everyone in this office is fast, friendly and always helpful. I highly recommend James Burnham State Farm for all your insurance needs."
We responded:
"Becky, thank you for the review and the recommendation! We strive to provide excellent service! "
angeal cao
March 8, 2023
5
out of
5
rating by angeal cao
"Amazing customer service received from Khristen. She was very knowledgeable and helpful with any questions we had. She went above and beyond to assist us. If anyone is looking for car insurance I would definitely recommend this agency!"
We responded:
"Khristen is a gem and I am grateful to have her on my team! Thank you for taking the time to recognize her and out agency! We truly appreciate our customers."
Samantha Cormier
March 7, 2023
5
out of
5
rating by Samantha Cormier
"Most amazing insurance agency ever! We have our homeowners and all our autos insured with them and have always had quick response to any insurance issues. They were 100 percent there for us after the hurricane damaged our home! Love them"
We responded:
"Samantha thank you for taking the time to write this wonderful review! Knowing our customers are taken care of is our top priority. We always hope you don't need us but are here if you do!"
Kannon Comeaux
February 2, 2023
5
out of
5
rating by Kannon Comeaux
"James Burnham - State Farm is better than sliced bread!"
We responded:
"5 stars and better than sliced bread! Thank you, we think you are pretty great too!"
Dale Bertrand
February 2, 2023
5
out of
5
rating by Dale Bertrand
"Great service"
We responded:
"Thank you, Dale! I am proud to have a team that truly cares about our customers and their needs. "
Seth Hogan
February 2, 2023
5
out of
5
rating by Seth Hogan
"Very friendly and always willing to help and answer all my questions."
We responded:
"Hi Seth, thank you for the 5-star review and your kind words! My team and I are always here for you! "
Brandon Lane
December 8, 2022
5
out of
5
rating by Brandon Lane
"Great experience!!!!! Ask for Khristen Sonnier!! She will make sure everything is done the right way!"
We responded:
"I am happy to hear you had a great experience and thank you for the 5 stars! Khristen is a great asset, who always looks out for our customers."